JLL has hired Alison Flynn Gaffney as division president of healthcare to lead and evolve JLL’s healthcare business to meet the needs of health systems, hospitals, ambulatory networks and other healthcare providers into the future.

With more than 30 years of industry experience, Flynn Gaffney most recently served as the interim chief operating officer with the University of Utah Health, Hospitals & Clinics, where she had executive and financial oversight for all inpatient and ambulatory operations across the more than $3 billion integrated healthcare system.

Flynn Gaffney also spearheaded initiatives to support and enhance patient and stakeholder experience and developed a healthcare system master-planning office, as well as led the hospital and clinics teams in the development of multiple facilities expansions, including co-leading a new, more than 1-million-square-foot healthcare and academic campus. When open in 2027, this endeavor will provide an historically marginalized community new access to healthcare, education and professional opportunities.

In her new role, Flynn Gaffney will focus on building a differentiated strategy to gain client and talent mindshare through inclusive thought leadership, new capabilities and ecosystem partnerships; identify new business and expand existing client portfolios; develop and deliver scalable solutions to improve the customer, patient and team experience for JLL clients; and continue to attract, develop, retain and elevate the best and most diverse talent in the industry.

Flynn Gaffney has held senior operational, consulting and strategic executive-level roles within well-known healthcare organizations. As a founding member of Nexera, Inc., a healthcare consulting company specializing in supply chain cost reduction and management services, she oversaw operations, compliance and strategic planning. She also worked for Giuliani Partners, an international management consulting firm, leading their international healthcare practice.

Flynn Gaffney joins JLL on Nov. 28 and will collaborate with Jay Johnson, National Practice Leader, Healthcare Markets, JLL.