Closer to Normalcy? Hotel Rooms are Filling up Faster

Getting ever closer to normal. That’s happening today in the hospitality industry according to the Midyear State of the Industry Report from the American Hotel & Lodging Association.

According to the report, hotel room revenue and state and local tax revenues are expected to exceed 2019 — or pre-pandemic — levels by the end of 2022.

The lodging association predicts that hotel room revenue will exceed $188 billion by the end of 2022. That is higher than 2019 figures on a nominal basis. But the news isn’t all good: When adjusted for inflation, revneue per available room (RevPAR) is not expected to surpass 2019 levels until 2025.

The association also said that hotels are expected to generate nearly $43.9 billion in state and local tax revenues this year, up almost 7% when compared to 2019.

The association’s midyear report largely showcases an industry in recovery mode following the COVID-19 pandemic. The report says, for example, that hotel occupancy is expected to average 63.4% in 2022, which is close to pre-pandemic levels. And by the end of this year, hotels are expected to employ 1.97 million people, 84% of their pre-pandemic workforce.

“After a tremendously difficult two-and-a-half years, things are steadily improving for the hotel industry and our employees,” said American Hotel & Lodging Association president and chief executive officer Chip Rogers.

The news isn’t all good, though. Hotels are still struggling to hire enough workers. In 2019, U.S. hotels employed more than 2.3 million people, according to Oxford Economics. That’s far more than the 1.97 million employees the lodging association says that U.S. hotels will employ by the end of this year. The hotel industry is not expected to reach its 2019 level of employment until at least 2024.

According to a May survey from the lodging association, 97% of hotels said they are experiencing a staffing shortage, with 49% saying that their shortage was a severe one.

Colliers Mortgage Closes $17.7 Million HUD 213 Loan for Village Cooperative of Century Hills in North Richland Hills

The Minneapolis office of Colliers Mortgage closed a $17.7 million HUD 213 loan for the new construction financing of Village Cooperative of Century Hills in North Richland Hills, Texas. The 55-unit age-restricted cooperative is the first cooperative to close under the Section 213 program in the State of Texas.

Village Cooperative of Century Hills will bring a new home ownership option to the area for active adults (62+) to enjoy living in this vibrant community without the worries of maintenance, repairs, or repair bills. The homes will range in size from approximately 889–1,770 square feet on one level within a three-story building built over secure parking. Property features will include a community area with full kitchen, club room, fitness room, reading areas, shop/craft room, guest suite, garden plots, and underground temperature-controlled parking—all within a fully secure building.

The loan carries a 40-year term/amortization and was arranged for Village Cooperative of Century Hills.

Hartman Property Management Achieves World Class Ranking in Latest NPS Survey

August 5, 2022 (Houston, TX)—Hartman Income REIT Management, Inc. (Hartman), a commercial real estate operator of its portfolio owned by its affiliates, headquartered in Houston, Texas, announces its achievement and ranking as a World Class firm for its latest Net Promoter Score® (NPS) survey. The firm surpassed its previous score of 69.3 percent by charting a remarkable 71.2 percent for the third quarter of 2022.

“I cannot speak highly enough of our outstanding property management team whose hard work and dedication to their tenants are displayed through our results of the flawlessly executed survey. They genuinely care about their tenants, and this world class score undoubtedly establishes that truth!” shared Kelly Agent, Hartman’s Vice President of property management.

NPS is a market research tool used to measure the loyalty and satisfaction of a company’s customers. In turn, companies use the collected data to assess and improve customer service. Twice a year, Hartman’s property management team requests tenants to use the elective survey to rate their likelihood of recommending the company.

In July, Hartman’s property management team conducted the semiannual survey and received not only their highest score yet but with an improved response rate of 35 percent.

“Improving our score while also increasing the number of surveys taken is a record in and of itself.” shared Al Hartman, President and CEO. “Increasing the number of promoters and decreasing detractors while gathering the highest participation rate in our company history is a testament to the level of excellence on which our property managers operate on.”

Hartman’s world class score of 71.2 was achieved through the reception of perfect tenant ratings at 14 of its properties and ranks the firm 41 percentage points higher than the industry average. Other highlights include 80 percent of tenants identifying as promoters of the company.

The semiannual NPS survey is incredibly important to the firm as it helps Hartman’s property management team better understand its customers’ likes and dislikes, and also find areas for improvement. Within the survey, tenants are allowed to leave responses and feedback regarding their experience. Top feedback from

tenants included their appreciation for the team’s quick responsiveness to needs, availability to take phone calls, timeliness of regular check-ins, and friendliness when property management help was needed.

If you are looking to lease office, retail, or industrial space in Houston, Dallas or San Antonio, please contact a Hartman leasing agent for more information. A leasing representative can be reached by phone at 800-880-2212 or by email at leasing@hi-reit.com.

Cantor Fitzgerald Income Trust, Inc. Closes $118M in Real Estate

NEW YORK, July 27, 2022 /PRNewswire/ — Cantor Fitzgerald Income Trust, Inc. (“CF Income Trust”), a non-traded real estate investment trust and affiliate of Cantor Fitzgerald, L.P., announced today the completion of more than $118 million in real estate-related transactions since the beginning of 2022. As of June 30, 2022, the portfolio exceeds 6.9 million square feet1 with total assets controlled of $1.05 billion.2 Chris Milner, President of CF Income Trust, stated, “We have been active, thus far in 2022, and continue to execute on our high conviction themes of acquiring well-located multifamily properties and net lease assets with strong tenants.”

Recent acquisitions include:

Eisai Inc. North American Headquarters – Nutley, New Jersey – Class-A Office

On April 22, 2022, CF Income Trust, through a joint venture with a subsidiary of Cantor Fitzgerald Investors, LLC, indirectly acquired 10% of the interests in a Delaware Statutory Trust that purchased a 15-story, 332,000 square foot Class-A office tower located in Nutley, New Jersey. The property is leased to Eisai Inc. and serves as the North American headquarters for Eisai Co., Ltd. (“Eisai”), a Japan-based global pharmaceutical company.

The property was most recently renovated in 2021 and is designed to nurture the company’s hybrid flexible working model, which allows for collaboration and interaction among colleagues. Additional features include a 405-seat auditorium, private outdoor garden, and amenity area. “The property is located within the master planned ON3 life sciences campus, an area that will ultimately include 1.4 million square feet of office/R&D/medical space, multifamily residential, retail amenities, a full-service hotel, and significant green space,” said Roger Shreero, Managing Director, Cantor Fitzgerald. “This newly renovated, high-quality asset is a great addition to the portfolio and is a centerpiece within the growing life sciences landscapes of the Nutley and Clifton townships.” Click to read more at www.prnewswire.com.

Three Ways Your Robust Relationships Can Propel Multifamily Investment

It’s often said real estate is not about buildings, but about people. This is especially true in the world of multifamily investment, where strong relationships often lead to stellar outcomes for all stakeholders.

Investment Partners
Relationships are important across the board, but few actions will pay more dividends than building and maintaining relationships with investment partners. From small family offices to global institutions, all investors are more likely to trust their capital with those they have successfully and amicably dealt with in the past.

For example, my firm, EQT Exeter, has sponsored multifamily acquisitions in numerous markets across the globe over the past 15 years. Our partners often work with us on multiple deals because of the relationships we have cultivated. Instead of reaching out only when we have a potential investment to share, we are in frequent contact, discussing the market, understanding their needs and offering guidance and an unbiased opinion – even on deals with which we are not involved.

Relationships require trust. Building that trust can come from knowing when to say “no.” At times, investment partners have approached us with prospective acquisitions, and we advised them the transaction at hand was not the best use of their dollars. This willingness to turn down deals hopefully shows we treat their dollars as if they were ours and care about the ability to have a fruitful relationship for the long term rather than one deal.

Access to Financing
Volatility is roiling the marketplace, which makes the ability to leverage existing relationships on the lending side instrumental. With the rise in interest rates and the likely coming of economic headwinds over the next several quarters, debt guidance is more valuable than ever.

Unfortunately for some, this change in the cycle and a shortage in financing will teach many just how important relationships are in real estate. Past performance may not be predictive of future results, but past relationships are definitely more likely to yield future financing.

Consider, for example, how alike many deals can look on paper. With multiple borrowers vying for the same dollars, banks will rely on intangibles to determine where their funding goes. Those with a proven track record will be more likely to secure funding.

Off-Market Deals
Most real estate transactions will go out to the full market because that approach will generate multiple bids and maximize pricing. However, some circumstances can lead to off-market or limited competition offerings. Buyers and sellers alike should rely on their established relationships to make the most of these opportunities.

There are many reasons why an owner may opt to unload an asset off market. Perhaps they are a developer needing liquidity to launch a project. Maybe they have an upcoming loan maturity, or they’re trying to fundraise and need some wins to show prospective investors. Whatever the reason, one commonality is overall execution. If an owner wants to sell an asset quickly without heavily diminishing their return, they’ll probably turn to someone they have worked with in the past that has previously executed a transaction with them.

On the buying side, the lack of competition in off-market transactions mean extending the value of every acquisition dollar. These deals are inherently hard to source because the seller is not widely marketing the asset. Long career relationships are the simplest path connecting buyer to seller in off-market deals.

Last year, Redwood Capital, now part of EQT Exeter’s multifamily team, acquired 10 properties – seven of which were handled off market. This was only possible because of the relationships we built with other owners, operators and investment sales folks over previous years. All long-term relationships are important – which is why we are willing to pay a fee to the investment sales team that introduced us to these sellers. Though this step isn’t required, it shows to our friends on the investment sales side of the business that we care and are committed to them.

Relationships in New Territory
Longstanding business relationships can have value even when your business goes in an unforeseen direction. Earlier this year, EQT AB, a purpose-driven global investment organization based in Stockholm, acquired Redwood Capital Group, which is now part of the firm’s real estate platform, EQT Exeter.

The relationships these two organizations bring to this merger will strengthen the combined company’s performance in the years ahead. The incoming team can go to their existing partners with new capabilities and better market coverage. In turn, EQT Exeter now has a broader network of business partners and boots-on-the-ground teams to leverage as the company looks to expand in the U.S. multifamily sector.

Strong relationships are vital to multifamily real estate – whether they help to fortify investment partnerships, secure access to financing, source off-market deals or blaze new business paths.

About the Author
Field Stern is the managing director, investments and head of capital markets for EQT Exeter’s U.S. Multifamily platform. He has 17 years of multifamily real estate experience.

TexAmericas Center Ranked No. 5 U.S. Industrial Park by Business Facilities Magazine

TexAmericas Center has earned recognition as the No. 5 Best Industrial Park in the U.S. by Business Facilities’ 18th Rankings Report, an annual assessment of economic development leaders. This is the third year in a row TexAmericas Center has ranked in the Top 10.

The category for industrial parks reflects the increasing recognition of their importance to the growth of small- and middle-sized enterprises and weighs the size, space availability, shovel readiness, growth potential, and unique assets in order to rank facilities. The factors taken into consideration for this ranking include size, recent expansions, growth potential, and unique assets such as water resources, on-site utilities, and residential development for industrial park employees.

TexAmericas Center, which just celebrated its 25th anniversary of servicing markets in Arkansas, Louisiana, Oklahoma, and Texas, is as a catalyst of economic investment in the Texarkana region. Its 12,000 acres of development-ready land and 3.5 million square feet of space is fully entitled, providing potential tenants of specialized industries options that would be difficult or cost-prohibitive to secure in other regions.

The organization has 41 corporate citizens on the property, including seven property owners and 34 renters. The growth in the number companies on the property represents a 105% increase since 2014, while the amount of leased space has increased by 79%.

In the past year, TexAmericas Center has added rail services to its portfolio of offerings. Now, 11 businesses are taking advantage of transload, rail car storage and movement services on the TexAmericas Center footprint. Additionally, six companies have signed on to use TAC 3PL, a service line that was launched in 2020. Services include inventory management, warehousing, and fulfillment needs.

Among its newest offerings is a 150,000-square-foot speculative building on 24 acres. The multi-tenant, mixed-use facility has 32-foot clear height ceilings, one dock door per 5,000 square feet, and two drive-in doors. The building can subdivide down to 13,000-square-foot units as needed. Upon completion of the building, TexAmericas Center has quickly turned its attention to build-to-suit offerings.

While TexAmericas Center boasts easy interstate, rail, fiber, and air access, it also has low rates for taxes, labor, and its electricity, natural gas, and fiber utilities. A priority has been to build strong partnerships with the region’s leading educational institutions to help create a solid foundation of available skilled employees that will make the region and its sites appealing to prospective businesses. These factors, coupled with the organization’s reputation as problem-solvers and partners in mixed-use industrial development, has led to three years of ranking as a Top 10 Industrial Park in the U.S.

A diversity of industries successfully operates from TexAmericas Center, including defense, transportation equipment, oil and gas pipe, warehousing, construction, trucking, and food additive and supplement manufacturing. The industrial park is a designated U.S. Opportunity Zone, HUBZone, Foreign Trade Zone, and State of Texas Enterprise Zone.