How to build your business on a firm foundation and keep ahead of your competitors

BY RAY HANKAMER
rhankamer@gmail.com

Authors Note: For forty years I was a franchisee with Holiday Inn (Now IHG), and Hilton, two outstanding international brands. I had a chance to observe close-up what they did to achieve and maintain their leadership in a highly competitive industry. Much of what I learned has direct application to real estate developers, landlords, and brokers.

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