March 3, 2022 (Houston, TX)—Hartman Income REIT Management, Inc. (Hartman), a commercial real estate owner and operator, headquartered in Houston, Texas, announces its achievement of a 69.3 on its latest Net Promoter Score® (NPS) survey, once again placing the firm in the top tier of all commercial real estate firms worldwide.

NPS is a market research tool used to measure the loyalty and satisfaction of a company’s customers. Hartman tenants, twice a year, are prompted to complete a voluntary survey that asks respondents to rate their likelihood of recommending the company.

In January, the firm conducted its semiannual survey and received a record high score of 69.3. This score culminated in perfect tenant ratings from 25 percent of Hartman’s 60 properties and an increase of 10 points over the firm’s last survey. Other highlights include 79 percent of tenants identifying as promoters of the company, stating that they are highly pleased with the service received, timely fulfilling of maintenance requests at the properties, and the management team’s courteousness when asked for help.

Scheduling regular NPS surveys with its tenants is incredibly important to the firm as it helps Hartman’s property management team stay on top of areas of improvement. Tenants have expressed appreciation for the firm’s transparency, stating that many of the firm’s industry peers opt to keep their scores private or not survey tenants at all.

“Our desire to provide excellent customer service and be faithful stewards to our tenants is something we are continuously working on. And our NPS score having improved ten points in six months truly shows our commitment. I am so proud of our team.” shared Al Hartman, President, and CEO.

If you are looking to lease office, retail, or industrial space in Houston, Dallas or San Antonio, please contact a Hartman leasing agent for more information. A leasing representative can be reached by phone at 800-880-2212 or by email at leasing@hi-reit.com.

Promotional Signs, Inc. renewed 2,680 square feet at 6959 Harwin Drive in Houston, TX. Wil Logan represented the landlord, Hartman Income REIT.

Arthur J. Gallagher Risk Management Services, Inc. renewed 7,159 square feet at 14550 Torrey Chase in Houston, TX. Trevor Jeske with CBRE represented the tenant and Bryan Collins represented the landlord, Hartman Income REIT.

Houston-based Scarlet announced breaking ground on Frame Almeda Genoa, a 216-unit residential multifamily development in Houston’s City Park neighborhood. The $32 million development will provide reasonably priced, high-quality housing near downtown Houston.

Developed in partnership with veteran Houston real estate investor Avishai Ron’s Urban Meridian group, the Almeda Genoa project is located minutes from the Pearland, Hobby Airport, and the University of Houston. With convenient freeway access, the project also offers transportation to the Texas Medical Center and downtown Houston.

Designed by E Studio Group, Frame Almeda Genoa features six multistory residential buildings surrounded by more than eight acres of native plants, recreational areas, swimming facilities, and ponds. With experience building over 1,000 comparable units over the past five years, the project partners will also serve as general contractors on the job, with a hands-on approach to ensure construction quality, building efficiency, and adherence to the project’s timeline.

Founded in 2018 by Houston real estate developers Daniel Ron and Alexander Ron, Scarlet is committed to building high quality development projects guided by the philosophy of intentional design — a hands-on approach where every detail is carefully considered, and every decision made with a clear vision in mind.

The City Park community, located just south of Houston’s Central Business District, is a vibrant neighborhood featuring retail locations, entertainment venues, golf courses, and medical care, plus easy access to parks, concert venues, sporting facilities, and Galveston’s beaches. With Houston ranked as the country’s 13th fastest growing large metropolitan area in the latest U.S. Census, City Park is primed to emerge as a major center for economic and cultural growth, with more than 1,800 new homes currently planned in the immediate area.

Houston, TX (February 14, 2022) — Newmark announces it has been awarded the exclusive leasing assignment for 2801 Kirby, a new 100,000-square-foot Class A mixed-use medical office development in the River Oaks neighborhood of Houston, Texas. The project is slated to deliver during the third quarter of 2023. Newmark Director Richard Barbles and Associate Director Noelle Hsieh—whose focus is the growing medical office market in Houston—have been tapped to represent the project on behalf of Houston-based developer Clay Development & Construction, Inc.

“There is an ongoing trend in the medical industry toward convenience of care, with patients seeking healthcare in retail or medical office settings close to home,” said Barbles. “As the healthcare industry continues to evolve and grow, we are excited to extend Newmark’s service offerings even further into Houston medical office real estate.”

Hsieh added, “Supporting Clay Development & Construction in their first-class medical office development in the River Oaks neighborhood is incredibly exciting and we look forward to generating future synergies with healthcare tenants.”

2801 Kirby will be a five-story, Class A medical office building with ground-floor retail. The building will feature two pad sites for backup generators, 11-foot ceiling heights, garage parking at a ratio of four spaces per 1,000 rentable square feet, after-hours cardkey access and an onsite full-service restaurant. The property is walkable to numerous restaurants, banks and retailers including Armandos, Avalon Diner, Doris Metropolitan, Goode Co. Seafood, Local Foods, KuhlLinscomb, Milk + Honey, Pappasito’s Cantina, Pinstripes, Relish Restaurant & Bar, Riel and Ruggles Black.

The upscale neighborhood of River Oaks is situated between the Galleria, West U and Montrose neighborhoods and offers numerous upscale dining and entertainment options. The site offers convenient access to Interstates 10, 45, 69, 610, U.S. Route 290 and the Westpark Tollway. The development is proximate to numerous demand-drivers including Rice University, The Texas Medical Center, The Galleria and downtown Houston.

According to Newmark Research, sales volume for U.S. medical office properties totaled nearly $16 billion during the fourth quarter of 2021, nearly matching the pre-pandemic high set in the first quarter of 2020. Medical office sales volume for the U.S. totaled approximately $54 billion for all of 2021, just short of 2020’s total of approximately $56 billion.